911 Emergency Dispatch Officers at City Of Leawood Kansas

Leawood, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

23.85

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-tasking, Decision Making, Communication, Record Keeping, Emergency Response, Public Safety, Computer Skills, Flexibility

Industry

Government Administration

Description

Do you have a passion for helping people during an emergency? Do you have a calling for public safety in a position other than a Police Officer? Are you ready to answer the call to serve your community in an awarding way? THE CITY OF LEAWOOD, KANSAS is looking for 911 EMERGENCY DISPATCH OFFICERS We are seeking highly skilled and experienced individuals to join our team as 911 Emergency Dispatch Officers in the Communications Division of the Leawood Police Department. 911 Emergency Dispatch Officers play a vital role in both the City of Leawood community as well as the surrounding Kansas City Metro community. Each shift will be different than the last, ranging from helping someone whose house has been broken into to saving the life of someone in distress. Are you the ideal candidate to start a career as a 911 Emergency Dispatch Officer with the City of Leawood? You will need to be comfortable working in a fast-paced environment, great at multi-tasking and comfortable making decisions quickly. You will work a 10-hour shift schedule which requires the candidate to be flexible in working during normal business hours as well as nights, weekends, holidays and subject to being called in when needed. Candidates will go through a vigorous training phase during their first year that will provide you with the knowledge and skills to be successful at the role of a 911 Police Communications Officers at the City of Leawood! Summary of the Position: 911 Emergency Dispatch Officers are responsible for handling the communications operations of the Police Department; duties include receiving calls from the public for emergency and non-emergency assistance and dispatching police units in accordance with procedures. General Overview of Responsibilities: * Receives all incoming 9-1-1 emergency calls, non-emergency dispatch calls, and calls on the police administrative lines using proper techniques and procedures. * Retrieves pertinent information from each emergency and non-emergency call. Accurately communicates pertinent information to the officer in the field by radio, using equipment, codes, and procedures properly to ensure clear, concise, and efficient transmission in the dispatching of a responding officer. * Conducts record checks including but not limited to criminal and driving, on individuals, vehicles, licenses, and weapons using various computer databases including but not limited to CAD, NCIC and REJIS. * Responsible for accurately completing, updating and maintaining department paperwork and forms including but not limited to the NCIC database, address database and department employee contact information. * Responsible for recording and monitoring activity of field units and retrieval and accurate relaying of information contained in various computerized databases to police officers in the field. * Monitors and shares information coming into the Dispatch Center from a variety of other public safety radio channels as well as surveillance camera feeds. * Responsible for cancellation and processing of warrants for the Leawood Municipal Court. Minimum Requirements: Must have a high school diploma or equivalent. Must be or be able to become NCIC certified within six (6) months of hire. Must possess a valid driver’s license and acceptable driving record per the City’s drivers Use of Vehicles for City Business policy throughout employment with the City. Previous experience in a Communications Officer, Police Dispatch or equivalent experience is preferred. Experienced candidates with knowledge or prior use of NCIC/REJIS, Niche RMS and Hexagon CAD systems are preferred and can join our team as a lateral hire. Additional Information: At the City of Leawood, we understand that a healthy work-life balance is essential for the success and well-being of our employees. From day one, enjoy the luxury of 40 hours of fully paid time off. Whether you use it for a long weekend getaway, quality time with loved ones, or simply to relax at home, this program is all about YOU. We understand that everyone has different preferences, values, and life situations - tailor your vacation hours to fit your unique needs and schedule. Our goal is to make your time off work seamlessly with your life. We believe that happy employees lead to a thriving workplace. Join us in embracing a culture that values not just the work you do but also the experiences that make you unique. The City of Leawood offers career development opportunities in which the employee could increase their experience, training, and pay. A career development process includes several steps with a current top salary of nearly $80,000 annually. The position is eligible to receive pay increases every year. Employees also receive a Time in Service Bonus every three years of employment on their anniversary date equal to 5% of their annual salary. Accepting Applications through November 28, 2025 Starting Rate of Pay: $23.85 / hour Lateral Rate of Pay: $25.04/hour - $32.21/hour, depending on qualifications. A career as a 911 Emergency Dispatch Officer will provide meaningful work for you to be proud of every day! Applications will be reviewed continuously with the anticipation of contacting applicants through the posting date. Apply Today!

Responsibilities

911 Emergency Dispatch Officers are responsible for handling communications operations of the Police Department, including receiving emergency and non-emergency calls and dispatching police units. They must accurately communicate information to officers in the field and maintain department paperwork.