944- Client Operations Assistant at GoFasti

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Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

1600.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Relationship Building, Attention To Detail, Customer Service, Executive Assistance, Administrative Support, Google Workspace, Microsoft Office Suite, Organizational Skills, Multitasking, Problem Solving, Proactive Learning, Project Management, Client Communication, Team Collaboration, Positive Attitude

Industry

IT Services and IT Consulting

Description

We Make Remote Work Remarkable • TopTalent from LatAm Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. We need an English-fluent Client Operations Assistant, based in Latin America, available to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills. Are you the one we are looking for? Responsibilities: Manage executive and team calendars, appointments, and follow-ups. Communicate directly with clients to provide updates and maintain engagement after the sales cycle. Participate in group chats and ongoing communication channels with clients and internal teams. Support back-office operations and assist with project management tasks. Answer phone calls, route inquiries, and ensure professional, timely responses. Maintain organization and clarity across multiple projects and communication threads. Collaborate closely with the sales and operations teams to ensure customer satisfaction and process efficiency. Requirements: Bachelor’s degree in Business Administration, Communications, or a related field preferred (not required). 2+ years of experience in customer service, executive assistance, or administrative support roles. Experience using Google Workspace (Gmail, Calendar, Drive, Sheets) and/or Microsoft Office Suite. Proven ability to manage client communication and follow-ups in a professional and timely manner. Strong organizational and multitasking skills, with the ability to handle multiple projects and communication threads simultaneously. Excellent written and verbal communication skills in English. Demonstrated attention to detail and ability to proactively anticipate needs and manage priorities independently. Comfortable coordinating across sales, operations, and back-office teams to ensure workflow efficiency. Positive, professional attitude with a customer-first mindset and strong problem-solving abilities. Compensation: The Salary range offered for this position varies from (USD) $1,200 - $1,600 per month, depending on seniority and skillset. This position is for an independent contractor, through a payroll platform. The talent will work REMOTELY allocated at our client. Here are the steps for this process: Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. Note for Candidates Approached Directly: If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting. Thank you!

Responsibilities

The Client Operations Assistant will manage executive and team calendars, communicate with clients, and support back-office operations. They will also collaborate with sales and operations teams to ensure customer satisfaction and process efficiency.