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A.Con DG US Implementation at KPMG Global Services

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Management, ITIL Framework, Digital Gateway Application Support, Problem Management, Change Management, Service Transition, Service Operations, SLA Monitoring, KPI Reporting, Stakeholder Management, Vendor Management, Process Optimization, Automation, Risk Management, Compliance Management, Project Management

Industry

Business Consulting and Services

Description

Core Competency : ·IT Service Management (ITIL Framework) ·Digital Gateway Application Support ·Problem & Change Management ·Service Transition & Operations ·SLA/KPI Monitoring & Reporting ·Stakeholder & Vendor Management ·Process Optimization & Automation ·Risk & Compliance Management

Responsibilities

The role involves managing IT service operations, including problem and change management within the ITIL framework. You will be responsible for SLA/KPI monitoring, process optimization, and stakeholder management for Digital Gateway applications.