Do you have Team Leader experience or supervisory experience gained within a professional Claims team?
If you wish to grow your skills and expertise within one of the largest commercial insurers in the world, then we would love to hear from you!
Following an internal promotion we have an opportunity in Glasgow for a Claims Team Leader to join our Accident & Health Claims team on a permanent basis.
You will Lead a team of Claims Handlers who manage a portfolio of claims across multiple line of businesses including coverage analysis, investigation, evaluation of policy liability, legal liability (where appropriate) and quantum.

• Coach, mentor and lead team of claim adjusters handling claims
• Act as part of a team to ensure both Team and individual goals are met and to work with third party service providers to ensure claims service standards are maintained
• Negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties
• Work within the framework of Chubb ethical and service standards
• Represent Chubb at internal and external meetings including review meetings with brokers, key clients and London market representatives
• Build and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received.
• Provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad-hoc tasks as they arise.
• Previous Claims management experience at Team Leader/supervisor level
• Experience of A&H or other commercial lines claims is advantageous
• Competent in Microsoft Office with a sound understanding of the insurance/reinsurance market (preferred)
• Demonstration of practical and common-sense approach to dealing with situations.
• Solid experience of claims handling in a company, or insurance broker environment.