A Level Automotive Service Advisor for Manvel Tx at GREASE MONKEY INTERNATIONAL

Texas City, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Building, Clear Communication, Service Advising, Automotive Sales, Process Adherence, Vehicle Inspection Workflow, Repair Estimate Presentation, Customer Follow-up, Shop Management Systems, Detail-oriented, Multitasking, Professionalism, Team-oriented, Bilingual (Spanish and English)

Industry

Motor Vehicle Manufacturing

Description

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Paid time off Wellness resources We are a growth-focused automotive service center committed to delivering an exceptional customer experience built on trust, transparency, and quality service. We are looking for an A-Level Service Advisor who understands how to build relationships with customers, communicate vehicle needs clearly, and help our shop maintain the highest standards of service, accountable and capable to follow processes. This position is ideal for someone who thrives in a fast-paced, process-driven environment and wants to be part of a team that values professionalism and continuous improvement. Key responsibilities: Greet customers promptly and professionally upon arrival Perform vehicle check-in and gather customer concerns Communicate recommended services clearly and confidently Build trust through honest and transparent recommendations Follow the shop’s inspection and service workflow process Coordinate with technicians to ensure accurate repair information Prepare and present repair estimates to customers Maintain consistent communication with customers during service Ensure vehicles are delivered on time and customers leave satisfied Document services and customer communication accurately in the system Support the shop’s goals for customer satisfaction, efficiency, and sales performance What Makes You a Great Fit 1-2+ years of experience as a Service Advisor or Automotive Sales role Strong communication and relationship-building skills Ability to explain technical issues in simple terms Organized, detail-oriented, and process-driven Comfortable presenting repair recommendations and estimates Positive attitude and team-oriented mindset Ability to multitask in a fast-paced environment High integrity and professionalism Computer skills and familiarity with shop management systems Bilingual is a plus (Spanish and English) What We Offer Competitive base pay + performance bonuses Opportunity to earn top income for top performance Training and professional development Supportive team culture Stable, growing company with advancement opportunities Our Culture We believe great shops are built by great people. We invest in our team, maintain strong processes, and hold ourselves to high standards of service.

Responsibilities

Key responsibilities include promptly greeting customers, performing vehicle check-ins, clearly communicating recommended services, and coordinating with technicians to ensure accurate repair information and timely vehicle delivery. The advisor must also prepare estimates, maintain consistent customer communication, and accurately document all services in the system.