Our Collection Specialist is the main point of contact for all customer credit inquiries and collections. Responsibilities include collections of past due accounts receivable balances to reduce bad debt write-off, accurate processing of customer transactions, other daily and monthly functions. CONTRACT TO HIRE POSITION!

SKILLS

· Knowledge of Accounts Receivable and collection processes.
· Strong attention to detail, goal oriented.
· Strong organizational skills.
· Computer proficient in MS Excel, MSWord and other MS Office applications.
· Commitment to excellent customer service.
· Excellent written and verbal communication abilities.
· Able to both work independently and as an integral part of team.

· Ability to prioritize and manage multiple responsibilities

• BS degree in Finance, Accounting or Business Administration or equal experience

Job Types: Full-time, Contract
Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Denver, CO 80234 (Required)

Ability to Relocate:

• Denver, CO 80234: Relocate before starting work (Required)

Work Location: In perso

RESPONSIBILITIES

· Accountable for reducing delinquency for assigned accounts.
· High volume of inbound and outbound email and phone calls for B2B collections.
· Overcome objections that customers may have about making payments toward their account and help them understand their responsibilities.
· Provide thorough and accurate documentation to support collection attempts. Gain relationship with repeat customers.
· Research accounts receivable issues as required or directed. Work with the team to aid the department and help in other A/R needs.
· Resolve accounts receivable issues, such as invoice discrepancies and customer overpayments, by providing excellent customer service.
· Process customer refunds and account adjustments.
· Organize workload to ensure accurate and complete collections for each event.
· Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process. Communicate and follow up effectively with sales departments regarding customer accounts on a timely basis.

· Ability to prioritize and manage multiple responsibilities

• BS degree in Finance, Accounting or Business Administration or equal experienc