A/V Technology Coordinator - Specified Term at University of Iowa

Iowa City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Audiovisual Technology, Problem-Solving, Communication Skills, Customer Service, Teamwork, Project Coordination, Equipment Maintenance, Inventory Management, ITSM Tools, Technical Support, Interpersonal Skills, Physical Ability, Lifecycle Planning, Vendor Coordination, Technology Relocation, Written Communication

Industry

Hospitals and Health Care

Description

The University of Iowa is seeking to an Audiovisual (A/V) Technology Coordinator to join the Learning Spaces Technology team, reporting to the Classroom and Audiovisual Support Team Leader. This A/V Technology Coordinator will play an important role in supporting the University’s mission by coordinating the maintenance, inventory, and support of all A/V resources and services across campus. This position requires a dynamic individual with basic experience in audiovisual and computer technologies, strong problem-solving abilities, excellent communication skills, and a passion for ensuring campus facilities are equipped with the technology necessary for institutional success. Duties include, but are not limited to: · Triaging A/V support and classroom incidents · Coordinating warranty support for A/V and computer equipment with vendors and local service providers · Assisting with equipment lifecycle planning for campus classrooms and meeting spaces · Leading small, goal-oriented projects involving A/V and IT equipment · Relocating technology assets to appropriate locations across campus This position has a project assignment of two years and is classified as a “specified term appointment” as an IT Support Consultant (PIC2) with full fringe benefits. This is a 100%25 onsite position. This position is not eligible for University sponsorship for employment authorization. Applicants must have a valid U.S. driver’s license and be able to meet the University of Iowa’s fleet safety requirements. For a detailed job description, please email Melanie Bell at melanie-bell@uiowa.edu. About IT Services Our mission is to create a welcoming and supportive work environment where everyone feels empowered to be their authentic selves and share ideas. We are committed to cultivating a welcoming and respectful workforce culture where people of all backgrounds and perspectives are empowered to make a positive impact. We embrace this commitment as mission-critical in everything we do and embed it in hiring, incentive, retention, and career-development practices and initiatives. Qualifications: Required Qualifications: · Any combination of education and experience that is equivalent to a total of typically 5 years of experience supporting and configuring audiovisual technology and/or low-voltage electronics. This could include: o A high school diploma or GED and typically 5 years of experience. o An associate’s degree or technical diploma and typically 3 years of experience. o A bachelor’s degree in a field relevant to the position and typically 1 year of experience. · Professional experience (typically 1-3 years) tracking, organizing and supporting computers and audiovisual equipment. · Experience using an ITSM/CMDB/ITAM toolset (Cherwell, Halo, ServiceNow, etc.) for tracking support incidents and equipment inventory. · Experience leading/coordinating small IT projects. · Demonstrated excellent written and oral communication skills. · Excellent interpersonal, customer service and teamwork skills (including with technical peers). · Physical ability to routinely move and transport audiovisual and computer equipment up to 50 pounds. · Valid US driver’s license with the ability to meet the University of Iowa’s Fleet Safety Requirements: https://opsmanual.uiowa.edu/administrative-financialand-facilities-policies/risk-management-insurance-and-loss-prevention-5 Desirable Qualifications: · AVIXA CTS certification. · Experience supporting audiovisual technology in a higher education or enterprise setting. Application Details: In order to be considered, applicants must upload the following materials and mark them as “Relevant File” to the submission: · Resume · Cover letter Information Technology Services will be hiring for one level listed within this requisition, depending on the qualifications of the successful finalist. Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions or additional information, please contact melanie-bell@uiowa.edu. Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Responsibilities

The A/V Technology Coordinator will support the maintenance, inventory, and support of all A/V resources and services across campus. This includes triaging A/V support incidents and coordinating warranty support with vendors.