ABOUT US

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.
The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate’s, Bachelor’s, and Master’s Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.
Clayton State’s main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

JOB SUMMARY

This position will be responsible for executing an academic advisement strategy that supports the retention, progression, and graduation of students across several degree programs in Clayton State University’s Center for Advising and Retention.
Serve as a front line contact for undergraduate students, providing academic advising to drive engagement and empower students to achieve their academic and career goals. Build formative relationships with students by interpreting information concerning course descriptions, program requirements, prerequisites, and registration procedures. Play a vital role in maximizing undergraduate students’ persistence to graduation. The Advisor offers excellent customer service and high-quality advising assistance to students.

REQUIRED QUALIFICATIONS

• One (1) or more years of related work experience, preferably in higher education.
• Bachelor’s degree with 3-5 years in higher education.

PREFERRED QUALIFICATIONS

• Master’s degree.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of student information systems (for example, BANNER) is preferred.
• Knowledge of academic fields for advising disciplines, Microsoft Office Suite, and familiarity with Degree Audit tools (DegreeWorks is preferred)
• Excellent oral and written communication skills, with effective organizational skills and time management skills
• Ability to work independently with minimal supervision as well as cooperatively and diplomatically with superiors, peers, students, and outside agencies.
• Ability to adapt to a variety of student needs and academic situations.
• Ability to work flexible schedules (some evenings and Saturdays are required).
• Ability to encourage and motivate students to overcome obstacles and achieve goals.

• Monitors, advises, and tracks the retention, progression, and graduation of all students within assigned population.
• Execute and evaluate campaigns in collaboration with the Assistant Director and/or Director.
• Provides fundamental level support while advising on academic, career, and life goals.
• Make resolution recommendations on academic advising matters to the Assistant Director.
• Advise students regarding academic programs, curricula, and course selections.
• Maintains updated student files throughout their academic careers and makes changes to records as necessary.
• Disseminates information on university policies and procedures to faculty, parents, students, etc.
• Provides assistance and advisement to students in the areas of program admission requirements, registration, probation, academic suspension, and other academic policies and procedures.
• Conducts orientation sessions for groups of incoming students.
• Conducts informational outreach to various classes and/or student groups.
• Audits student records for curriculum, major, and graduation requirements.
• Follows up with advising students who have obtained failing midterm and final grades.
• Compares transcripts with entrance and graduation requirements, and advises students on appropriate actions.
• Refers students with academic discrepancies to proper officials for further action.
• Assists in the preparation of special reports relating to enrollment and related matters.
• Evaluates and maintains student records for degree requirements using the academic evaluation system.
• Monitors student registration activities and academic performance/progress.
• Coordinates communications to students regarding course scheduling, core and major requirements, academic resources, etc.
• Participates in college or institutional student success initiatives