Date Posted: 07/16/2025
Req ID: 44295
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus: University of Toronto Mississauga (UTM)
Position Number: 00028115

ABOUT US:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of humanpotential.
Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning anddiscovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.
This work all comes together on a spectacularly green campus, alongside theMissinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those whowant to learn more about us and to be part of what we do.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum four years’ experience working in a high pressure, direct student services university environment
• Experience advising students on undergraduate academic requirements and policies and procedures
• Experience conducting presentations and/or workshops
• In depth knowledge of undergraduate academic policies and procedures
• Excellent verbal and written communication skills including presenting and public speaking
• Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
• Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural/international environment
• Demonstrated ability to maintain confidentiality and to employ tact, discretion and good judgement
• Proficiencyin the use of MS Office, Student Information Systems (e.g. ROSI) Degree Explorer and ability to learn new applications
• Strong organizational and time management skills, flexibility and ability to multi-task, capacity to handle a heavy workload and to work well under pressure

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Advising students on the development of their educational plans
• Keeping well-informed on University programs, policies and procedures
• Interpreting academic regulations, program and degree requirements
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Delivering presentations to promote programs, opportunities and/or initiatives
• Providing proactive support to individuals in distress and making referrals to specific university services

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Adaptable
• Approachable
• Communicator
• Motivated self-learner
• Patient
• Problem solver
• Resourceful
• Team player