Department: Academic Advising, Accessibility, and Career Planning & Development
Organizational Relationship: Director of Academic Advising and Accessibility
FLSA Status: Exempt / Full-Time

POSITION OVERVIEW

The Academic and Career Success Specialist is a full-time, cross-trained position serving both the Academic Advising & Accessibility Office and the Career Planning & Development Office. This role is a key part of Wagner College’s commitment to holistic student support, helping students navigate their academic journey, explore career pathways, and develop essential life and workplace skills.
The Advisor provides individualized academic advising, career coaching, and life skills guidance. They will also respond to general student inquiries and proactively address challenges to ensure a positive student experience and strong retention outcomes.

• Serve as an academic advisor for undergraduate students, providing guidance on course registration, degree requirements, and academic planning.
• Support students in navigating general education and major-specific requirements, connecting them to faculty advisors and campus resources as needed.
• Monitor academic progress, identify at-risk students, and develop individualized success plans in collaboration with faculty and support services.
• Guide students through career exploration, goal setting, and identification of experiential learning opportunities such as internships and job shadowing.
• Conduct 1:1 and small group sessions for resume and cover letter development, interview preparation, and professional networking.
• Facilitate workshops and programs on life and career skills including time management, professional communication, and financial literacy.
• Assist with the on-boarding of new students through class registration, major declaration/inquiries, and new student orientation.
• Act as a first point of contact for student questions and concerns, providing prompt, professional responses and maintaining detailed interaction records.
• Collaborate with academic and administrative offices to resolve student concerns and proactively remove barriers to success.
• Partner with faculty, Campus Life, and other campus services to deliver holistic support to students from matriculation to graduation.
• Assist with data collection, assessment, and reporting to track student engagement and retention outcomes.
• Provide support to student events and experiences, including serving on college committees and task forces as designated.