Job Description

Roles & Responsibilities

GAPS – Guidance for Academic & Professional Studies is looking for a confident, motivated and target-oriented Academic Counselor to join our team.

� Location: Sharjah, UAE

� Position: Academic Counselor

⏰ Job Type: Full-Time

Key Responsibilities

• Counsel prospective students on suitable Bachelor’s, Master’s, Doctoral and professional programmes
• Understand students’ academic background, career goals and requirements to recommend suitable study options
• Handle enquiries received through calls, WhatsApp and social media
• Follow up with prospective students and convert enquiries into admissions
• Explain programme details, eligibility, fees, payment plans and admission procedures clearly
• Achieve assigned monthly admission and sales targets
• Guide students through the application and enrolment process
• Collect and coordinate required documents for registration
• Maintain accurate student and follow-up records in the CRM
• Coordinate with the operations team to ensure a smooth student experience
• Maintain professional and ethical communication with students

Desired Candidate Profile

• ✓ Strong communication, counselling and interpersonal skills ✓ Good sales, follow-up and negotiation abilities ✓ Target-oriented and confident in converting enquiries into admissions ✓ Previous experience in academic counselling, education sales, admissions or educational consultancy is preferred ✓ Good English communication skills; additional languages are an advantage ✓ Comfortable communicating with students through telephone and WhatsApp ✓ Candidates currently available in the UAE are preferred

.