Academic Operations Manager

at  Capsicum Culinary Studio

Division Tertiary
Business Unit Capsicum Culinary Studio
Minimum experience Mid-Senior
Company primary industry Hospitality
Job functional area Other

MANAGE THE QUALITY MANAGEMENT SYSTEM EFFECTIVELY AND ENSURE ALIGNMENT TO THE FURTHER AND HIGHER EDUCATION BODIES, CITY & GUILDS AND PARTNER ORGANIZATIONS

• Ensure the maintenance, review and improvement of the QMS generally.
• Ensure campus adherence to the company’s QMS.
• Undertake quality audits to the branches.

MANAGE PERFORMANCE OF THE ACADEMIC DEPARTMENT

• Review and update staffs job descriptions and performance contracts on a regular basis.
• Perform appraisals of staff every three months.
• Identifying training needs and address.
• Monitor the performance of the staff against performance contract.

INNOVATION – NEW IDEAS ON BETTER / CONTEMPORARY MODES OF DELIVER AND/OR GENERAL STUDENT EXPERIENCE

• Identify areas of improvement: Update learning material, introduce new support material, consider alternative mode of delivery.
• potentially negotiate customized product to best suit CCS Needs.
• Conduct viability study before final decision.
• implement and train others in new initiatives
• Monitor and evaluate after a period.

QUALIFICATION REQUIREMENTS:

• Three-year tertiary Hospitality or Education qualification NQF 6/7 and Chef Qualification
• Post Graduate qualification in Curriculum Studies (Ideal)

SKILLS REQUIREMENTS

• Excellent sales and negotiation skills
• Good business acumen
• The ability to motivate and lead a team
• Coaching and mentoring skills
• Initiative and enthusiasm
• Excellent communication and ‘people skills’
• Good listening skills
• Good planning and organizational skills
• Self-confident & self-motivating

EXPERIENCE REQUIREMENTS:

• At least 5 - 8 years’ experience in Academic and QA management.

LEGAL REQUIREMENTS, CERTIFICATES, LICENCES, REGISTRATIONS

• Assessor
• Moderator

Please refer the Job description for details