REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s degree and fours year of related experience or an equivalent combination of education and experience.

REQUIRED SKILL/ABILITY 1:

Excellent communication skills, both verbal and written, with demonstrated outstanding organizational skills and exceptional attention to detail.

REQUIRED SKILL/ABILITY 2:

Ability to organize and present information related to systems and processes in a pedagogical and cohesive manner to train a wide variety of internal and external stakeholders.

REQUIRED SKILL/ABILITY 3:

Ability to manage a complex portfolio of work in an intensive multi-tasking, entrepreneurial environment. Well-developed organizational, analytical, and problem-solving skills.

REQUIRED SKILL/ABILITY 4:

Demonstrated experience working with Workday and Interfolio. The ability to work with and learn a variety of other computer systems and software, assess enhancement opportunities, and troubleshoot errors.

REQUIRED SKILL/ABILITY 5:

Ability to work independently and as part of a team, with exceptional customer service orientation.

PREFERRED EDUCATION, EXPERIENCE AND SKILLS:

Thorough working knowledge of Microsoft Office Suite, Adobe Suite, Workday, Interfolio, Hyland OnBase, and other online software or cloud systems. Familiar with academic environments, typical faculty career path, and comfortable working with senior faculty members. Knowledge of state and federal staffing regulations. Proven experience with training and/or developing staff.

BACKGROUND CHECK REQUIREMENTS

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

POSTING DISCLAIMER

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

1. Administers a department program, processes and/or workflows. Aligns with department mission and goals. 2. Works closely with department leadership and colleagues to help ensure success. Develops activities, monitors effectiveness, and identifies potential areas of improvement or change. 3. Manages administration including use of resources. 4. Conducts outreach and communications as needed to support ongoing initiatives. 5. Performs other duties as assigned.