Key responsibilities

• Support the consistent implementation of academic quality policies and procedures.
• Produce high-quality reports for internal stakeholders, awarding partners and external organisations.
• Support academic audits, assessment processes and student casework procedures.
• Analyse qualitative and quantitative data to identify trends, risks and opportunities for improvement.
• Contribute to continuous improvement initiatives and quality enhancement projects.
• Provide administrative and governance support to academic boards and committees, including preparing agendas, minutes and reports.
• Support preparations relating to regulatory requirements and degree-awarding powers.
• Work collaboratively with academic and professional services teams to maintain consistent quality standards.
• Contribute to the ongoing development and improvement of quality assurance systems and processes.

What’s required

• Strong professional writing and report-writing skills.
• Excellent analytical skills, with the ability to interpret data and communicate findings clearly.
• Exceptional organisation and attention to detail.
• Ability to manage multiple priorities and meet tight deadlines.
• Strong interpersonal and communication skills.
• A collaborative and proactive approach to problem-solving.
• Experience within higher education, academic quality, quality assurance, compliance or a related environment would be advantageous.
• Willingness to travel between campuses when required.

What’s on offer

• £34,000–£40,000 annual salary
• 25 days annual leave plus 8 public holidays
• Additional annual leave based on length of service
• Discretionary annual performance bonus
• Workplace pension
• Tuition reimbursement for eligible career development courses
• Flexible benefits including Cycle to Work, Workplace Nursery and technology schemes
• Employee discounts and wellbeing benefits
• Recognition and reward programmes

Location: East London (Canary Wharf) or Manchester

Contract: Permanent

Working pattern: Full-time, 40 hours per week

Sponsorship: Not available for this position