Academic Services Officer at RMIT University

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

93891.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Academic Administration, Organisational Skills, Problem-Solving, Teamwork, Communication, Cultural Awareness, Computer Literacy, Initiative

Industry

Education Management

Description

Overview: Full-time, Continuing position Salary HEW Level 5 (80,943 - 93,891) + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid ways of working About You The Academic Services Officer shares responsibility for providing first-class student experience to students and for supporting effective academic services delivery across all programs, modes, and locations. The incumbent will work across the full range of academic administration activities associated with the student life cycle including admission, credit assessment, enrolments, and assessment, providing timely and accurate information, and furnishing advice and service to staff and students in the School of Global, Urban and Social Studies. To be successful in this position, you’ll have: Demonstrated experience in the provision of quality academic administrative services. Demonstrated organisational and problem-solving skills, including proven ability to prioritise tasks and work to deadlines in a large and complex tertiary environment. Proven ability to work effectively as a member of a team delivering academic programs, and experience interacting effectively with academics and students. Excellent communication skills, including the ability to communicate effectively with people from a range of cultural backgrounds. Demonstrated high level of computer literacy, including knowledge and experience with university systems. A high level of initiative and independence with the ability to work with limited direction. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the School of Global, Urban and Social Studies Located in the heart of Melbourne on RMIT’s City Campus, the School of Global, Urban and Social Studies is one of RMIT’s largest schools. The School’s vision is to contribute to a just and sustainable world, and to deliver education, training and research in four areas of focus: Criminology, legal and justice studies Global studies, languages, translating and interpreting Social work, youth work and social policy Sustainability and urban planning We provide academic programs in Higher Education in these four main areas. We are a strongly research active school with research centres of national and international reputation - the Centre for Urban Research and the Social Equity Research Centre. For more information, see http://www.rmit.edu.au/socialhumanities To Apply Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page. For further information about this position, please see the Position Description hyperlinked below or contact Daniel Teague, Senior Coordinator, Student and Program Lifecycle via email daniel.teague@rmit.edu.au. For further information regarding recruitment processes, please contact Emily Kaye, Talent Acquisition Advisor via email at emily.kaye@rmit.edu.au. Position Description - Academic Services Officer Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements. #LI-Hybrid Applications Close: 22 Oct 2025 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant. Culture Our Values inspire us, wherever we are in the world, and guide how we live and work together. Imagination. Integrity. Courage. Passion. Impact. Inclusion. What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other. Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices. Find out what makes RMIT a great place to work

Responsibilities

The Academic Services Officer is responsible for providing a first-class student experience and supporting effective academic services delivery across all programs. This includes managing academic administration activities associated with the student life cycle such as admission, credit assessment, enrolments, and assessment.