Acceleration Center - Advisory National - QA - Manager at pwc

Monterrey, Chiapas, Mexico -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

QA Strategy, Test Automation, UI Testing, API Testing, Selenium, Playwright, Cypress, Postman, Azure DevOps, CI/CD Integration, Performance Testing, JMeter, GenAI Test Automation, Agile Testing, Leadership, Risk Management

Industry

Professional Services

Description

Industry/Sector Not Applicable Specialism Quality Engineering Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. We are seeking a highly skilled and detail-oriented QA Manager to lead our quality assurance team within the Delivery Excellence platform. The successful candidate will have 10–15 years of experience and will be responsible for ensuring that all applications meet the highest standards of quality, reliability, and user experience. This role involves strategic planning, hands-on testing leadership, automation strategy, and close collaboration with cross-functional teams to drive a culture of quality throughout the software development lifecycle (SDLC). The QA Manager will play a key role in establishing scalable testing frameworks, defining quality metrics, and integrating GenAI-powered tools to enhance test coverage, accuracy, and speed. Key Role Information: 10–15 years’ experience in Software Quality Assurance and Test Engineering Experience in Automated testing (UI/API), QA strategy and frameworks, Selenium, Playwright, Postman, Cypress, ADO, CI/CD integration, test case management, QA metrics, Agile testing, strong communication and leadership skills Experience in Performance testing (JMeter), GenAI test automation tools (e.g., Co Pilot, GPT-assisted testing), accessibility and usability testing, exposure to Azure cloud environments Key Responsibilities QA Strategy & Leadership Lead the design, development, and execution of a comprehensive QA strategy aligned with platform goals. Define and maintain quality standards, best practices, and metrics across projects. Manage and mentor QA engineers, driving continuous skill development and cross-team collaboration. Partner with Product, Engineering, and DevOps to integrate QA practices seamlessly into the SDLC. Promote a culture of early testing, continuous feedback, and quality ownership across teams. Automation Framework Development & Management Architect, implement, and maintain scalable, maintainable UI and API automation frameworks using tools like Playwright, Cypress, or Selenium. Integrate test automation into CI/CD pipelines (Azure DevOps, GitHub Actions) for continuous validation. Ensure proper coverage of end-to-end regression, smoke, and integration tests. Evaluate and onboard GenAI-assisted QA tools to optimize test authoring, maintenance, and defect analysis. Quality Planning, Execution & Optimization Oversee planning and execution of all testing types — functional, regression, integration, smoke, and UAT. Collaborate with engineering teams to ensure features meet Definition of Done (DoD) and acceptance criteria. Analyze defects and test outcomes to identify patterns and drive systemic quality improvements. Define release readiness criteria, ensure validation across environments (INT → Stage → Prod), and manage sign-offs. Collaboration & Communication Collaborate with Product Owners, Solution Architects, and Engineering Leads to ensure quality is built into every release. Communicate QA status, risk, and mitigation plans to leadership and stakeholders through concise dashboards and reports. Participate actively in agile ceremonies (planning, retrospectives, demos) to ensure testing is aligned with sprint goals. Build strong cross-functional partnerships to support rapid delivery without compromising quality. Tools, Technologies & Continuous Improvement Evaluate and maintain testing tools, frameworks, and environments in alignment with platform standards. Stay current with industry best practices and advancements in test automation, DevOps, and AI-driven QA. Continuously refine processes to improve testing efficiency, coverage, and reliability. Conduct post-release QA retrospectives to capture lessons learned and improve future releases. Risk Management & Governance Identify quality risks early in the development cycle and implement proactive mitigation strategies. Ensure compliance with security, performance, and accessibility requirements. Maintain traceability between requirements, test cases, and defect resolution for full auditability. Travel Requirements Up to 20% Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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Responsibilities

Lead the design and execution of a comprehensive QA strategy while managing and mentoring a team of QA engineers. Architect scalable automation frameworks and integrate quality practices throughout the software development lifecycle.