Access Associate (Full-time, Days) at Rochester Regional Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

20.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Patient Scheduling, Insurance Verification, Payment Processing, Computer Skills, Patient Registration, Administrative Support

Industry

Hospitals and Health Care

Description

Summary As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. Job Title: Access Associate Department: Dermatology and Mohs Surgery Location: 10 Hagen Drive 3rd Floor, Suite 300 Rochester, NY 14625 Hours Per Week: 40, Full-time Schedule: Monday-Friday, 8am-430pm Required Qualifications N/A Preferred Qualifications 2 year degree or equivalent combination of education and work experience preferred Intermediate computer skills Excellent customer service and communication skills Responsibilities Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $20.00 CITY: Rochester POSTAL CODE: 14625 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Responsibilities

The Access Associate manages patient check-in and check-out procedures, including greeting visitors and scheduling appointments. They are also responsible for verifying insurance eligibility and processing patient payments.