Access Center Supervisor- ONSITE (Raymondville, TX) at Agile People and Payroll LLC
Raymondville, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Management, Budget Management, Communication, Organizational Skills, Problem Solving, Microsoft Office Suite, Enrollment Software, Bilingual English/Spanish, Healthcare Enrollment, Social Services, Community Programs, ACA Marketplace Enrollment, Medicaid, CHIP

Industry

Human Resources Services

Description
Description About Agile People and Payroll Agile People and Payroll offers tailored HR and payroll solutions that cater to the specific needs of each business, optimize operations, enhance employee satisfaction, and unleash the full potential of their workforce. Position Summary Agility Cares is seeking an Access Center Supervisor to lead day-to-day operations of our Raymondville Access Center. This role ensures staff provide exceptional customer service and enrollment assistance for the Affordable Care Act (ACA), Medicaid, CHIP, and other community resources. The Supervisor manages staff, oversees budgets, and ensures compliance with organizational and regulatory standards. Key Responsibilities Operational Management Oversee daily operations of the assigned Access Center to ensure efficient service delivery. Coordinate services offered while managing phones, greeting clients, and scheduling agents/appointments. Manage scheduling, workflow, and resource allocation for center staff. Ensure all enrollment activities meet ACA, Medicaid, CHIP, and other program requirements. Maintain a welcoming and professional environment for community members. Requirements Preferred Qualifications Strong leadership and team management skills. Ability to manage budgets and monitor financial reports. Excellent communication, organizational, and problem-solving skills. Proficiency in Microsoft Office Suite and enrollment software. Bilingual English/Spanish preferred. Bachelor’s degree preferred. Minimum Required Qualifications Associate’s degree (or combination of education and relevant experience). Minimum of 3 years of supervisory experience in healthcare enrollment, social services, or community programs. Knowledge of ACA marketplace enrollment, Medicaid, and CHIP programs. Job Type: Part-time, potential for Full-time Location: ONSITE- Raymondville, TX Note: This is not a remote role. Candidates must reside in or near Raymondville, TX Reminder: Although some systems may show this posting as “Remote,” this position is on-site at our Raymondville, TX Access Center. Local applicants only. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Agile People and Payroll provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agile People and Payroll may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.
Responsibilities
The Access Center Supervisor will lead the daily operations of the Raymondville Access Center, ensuring exceptional customer service and enrollment assistance for various programs. This role includes managing staff, overseeing budgets, and ensuring compliance with organizational and regulatory standards.
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