Access Control Clerk at Banner Health

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Access control, Communication, Interpersonal skills, Front desk management, Security support, Data entry, Administrative support, Conflict resolution, Compassion

Industry

Hospitals and Health Care

Description

Primary City/State: Phoenix, Arizona Department Name: Security-AZ West-Corp Work Shift: Day Job Category: Clinical Support Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply today! As an Access Control Clerk at Banner Estrella Medical Center, you will be responsible for providing exceptional customer service to patients, visitors and staff members. This position provides quality customer service while controlling access to secured areas. You will work closely with the facility Security staff while managing various front desk tasks such as answering questions, assisting with badging needs, providing visitor passes, etc. While you may not be patrolling the facility, you will be filling a critical role within our Security team, ensuring the best experience for our Sofia's! This is a part-time position with benefits working Monday-Friday 0700-1100AM Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for greeting, screening, and providing direction to employees and visitors. This position provides quality customer service while controlling access to secured areas by verifying appointments with appropriate staff. CORE FUNCTIONS 1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas. 2. Maintains an orderly waiting area and provides a positive/satisfying/friendly experience. Reports maintenance issues as needed to facilitate visitor comfort and safety. 3. Performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as validating parking, and taking and relaying messages, etc. 4. May answer phones, transfer calls, take messages, and relay messages and information as needed. 5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, or other appropriate duties as requested. 6. Performs functions within established parameters. Customers include employees, families, and the community at large. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Must have good interpersonal communication and display compassion in stressful situations. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. DATE APPROVED 04/10/2016 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment. Privacy Policy This website contains the current Banner Health job openings. Applications submitted on this site will be securely submitted for consideration. Applying via our careers website is the only way to obtain employment with Banner Health. We will never ask you for personal or banking information, or for equipment to be purchased or sent to us as part of the hiring process. Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com. For questions or to report a scam visit our contact page.

Responsibilities

The Access Control Clerk is responsible for greeting and screening visitors while controlling access to secured areas. They also manage front desk tasks such as answering phones, providing visitor passes, and assisting with badging needs.