Access Coordinator | Adult Outpatient at Valley Behavioral Health

Salt Lake City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

18.75

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination, Communication, Eligibility Verification, Scheduling, Intake Management, Documentation, Client Interaction, Insurance Knowledge

Industry

Mental Health Care

Description

Description Program: ValleyAccess Pay: Range starts at $18.75/hour (pay is calculated based on years of relevant experience) Schedule: Monday-Friday 8am-5pm *Hybrid remote after initial training period Benefit Highlights On-Demand Pay allows access to a portion of earned wages before the usual payday. Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave. Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance. Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA. In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family. We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs. Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets to oil changes! 401(k) retirement program allows for pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary. Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. Job Summary and Deliverables The Access Coordinator receives and coordinates all incoming referrals to Valley and manages eligibility and program screening, scheduling, and intake and registration documentation. As a community and client-facing role, the Access Coordinator ensures a high level of professionalism, coordination, and efficiency. Manages incoming referrals through telephone calls, emails, and other contact types. Gathers required information from referral sources. Completes eligibility and program screening with referred clients; schedules intakes and follow-up appointments Verifies insurance information and discusses funding options with clients Coordinates with program leadership to ensure client eligibility and appropriate clinical fit Coordinates with program staff to ensure completion of registration paperwork and any necessary documentation Tracks program capacity and intake availability; manages program waitlists as appropriate Requirements Education High School Diploma or equivalent Experience None-see Preferred Qualifications Licenses/Certifications Case Manager certification CPR certification Valley de-escalation certification Preferred Qualifications Bachelor's degree in social work or behavioral health Previous social services experience

Responsibilities

The Access Coordinator receives and coordinates all incoming referrals to Valley, managing eligibility, program screening, scheduling, and intake documentation. This role ensures professionalism and efficiency in handling referrals through various communication channels.