Access Hub Peer Support at Washington County Mental Health Services

Montpelier, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

21.23

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lived Experience, Active Listening, Interpersonal Skills, Communication Skills, Organizational Skills, Teamwork, Trauma-Informed Care, Recovery-Oriented Care, Person-Centered Care

Industry

Mental Health Care

Description

Access Hub Peer Support Step into a meaningful, community-based role where your lived experience becomes a source of hope, strength, and connection for others. As Peer Support with the Access Hub, you’ll be part of a compassionate team providing immediate emotional and social support to individuals seeking help with mental health, substance use, or other life challenges. You’ll welcome guests into a safe, supportive space, help identify their immediate needs, and connect them with the resources and relationships that can make a lasting difference in their recovery journey. Job Duties Greet Access Hub guests with warmth and empathy, ensuring they feel welcome, respected, and supported. Use active listening and your lived experience to build trust and offer meaningful, peer-based support. Identify guests’ immediate needs and connect them with available supports such as case management, therapy, nursing, psychiatry, and community resources like the Sunrise Wellness Center Food Shelf. Collaborate with internal programs and external partners to coordinate wraparound services that promote stability and wellness. Provide ongoing, supportive follow-up to help guests stay engaged with services and community resources. Offer phone-based support and information to individuals seeking help or referrals. Participate in daily rounds, team discussions, and supervision as part of a collaborative care model. Maintain clear, timely documentation and uphold program values of dignity, recovery, and inclusion. Qualifications and Skills Must identify as someone with lived experience of mental health and/or substance use recovery, and be comfortable sharing that experience to support others. Valid driver’s license, clean driving record, and reliable transportation. Strong interpersonal and communication skills, with the ability to connect authentically and nonjudgmentally. Organized and dependable, with a team-oriented mindset. Understanding of trauma-informed, recovery-oriented, and person-centered approaches to care. Education High School Diploma or equivalent. Workplace Environment Ability to lift and carry up to 50 lbs. May need to transport guests in a personal vehicle. Frequent movement within the office and community settings; participation in occasional outdoor or wellness activities. Periods of sitting, standing, and engaging in face-to-face or phone-based support. Compensation and benefits: This position starts at $21.23 and includes comprehensive benefits including paid time off, employer-sponsored health, dental, life, and disability insurances; a 403(b) retirement plan with generous employer match; and educational benefits such as tuition reimbursement and student loan repayment. To apply: We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter) may also be emailed to [email protected] or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at [email protected] or 802-229-1399. About the agency: For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.” Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.

Responsibilities

As a Peer Support with the Access Hub, you will provide immediate emotional and social support to individuals facing mental health and substance use challenges. You will help guests identify their needs and connect them with appropriate resources.