Accessory Installer at Johnson RV

Medford, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

30.0

Posted On

15 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Sales, Detail Orientation, Team Collaboration, Time Management, Organizational Skills, Problem Solving, Follow-Through, RV Knowledge, Positive Attitude, Approachability, Customer Satisfaction, Computer Literacy, Microsoft Applications

Industry

Automotive

Description

Description Description Job Title: Accessory Installer Job Classification: Non-exempt Reports to: Service Manager Salary Range: $25 - $30 per hour, plus bonus incentives Job Purpose We are seeking an individual with service and sales experience to join our Service Team as an Accessories Upfitter! Must be an outstanding communicator with a positive attitude and approachable demeanor. The successful candidate should feel comfortable and confident in approaching customers, and upselling parts and accessories to help make their B Vans more customized, functional, and cool! Essential Functions Attitude is everything – greet our customers promptly and courteously Listen to each customer and provide them with ideas – show them the possibilities! Use leads to reach out to previous customer base to inform of our accessory’s packages Provide accurate estimates of Accessories costs and timing if parts need to be ordered Follow up on installation status to keep customers informed Notify customers when their unit is complete and ready to be picked up Field minor customer concerns and complaints Keep Service Manager informed of all problems or potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Requirements Qualifications High School Diploma Basic RV knowledge a plus Previous experience in a service position in RV or automotive is a plus Successful candidates will have excellent follow-through skills and a keen eye for details. A strong commitment to exceeding customer expectations A desire to work in a collaborate, team environment High levels of energy and the desire to be the best at whatever they do Superior communication skills Exceptional organizational and time management skills Exceptional written and oral communication Must be computer literate, with skills in Microsoft applications Supervisory Responsibilities None Working conditions Physical requirements Prolonged periods of physical activity including positioning self to stand, stoop, kneel, crouch, crawl, walk, and bend. The position may ascend/descend units and work atop slippery surfaces. May transport or move up to 25 lbs. and/or transport or move up to 50 lbs. with assistive devices.

Responsibilities

The Accessory Installer will greet customers, provide ideas for accessories, and follow up on installation status. They will also maintain customer satisfaction and keep the Service Manager informed of any issues.