Accessory Sales Manager at Ford Global Career Site

Jackson, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dealer Operations, Sales, Communication, Project Management, Customer Service, Analytical Skills, Teamwork, Collaboration, Problem Solving, Retail Experience, Change Management, Training, Networking, Strategic Thinking, Inclusivity, Lean Practices

Industry

Motor Vehicle Manufacturing

Description

Execute Dealer adoption of Vehicle Personalization/Accessories Sales within the Field and thus business growth for Dealers and Vehicle Personalization/Accessories various sales channels: Manage and support the Ford Accessory Distributor network to deliver sales and service performance. Be a self-starter to initiate a deep understanding of Dealer Operations at Target Dealers. Lead and manage the regional alignment, communication on priorities for accessories, and the various initiatives. Creating and executing monthly presentations and training to regional field teams is expected. Execute and deliver NEW “FCG” (Ford Custom Garage) sales/distribution process, which includes a new way for Dealers to offer Accessories through vehicle wholesaling/unique ordering interface Sell and grow “Dealer Channel” (over counter sales) for Vehicle Personalization's various business portfolios-GFA (Genuine Ford Accessories), FLA (Ford Licensed Accessories), and FPP (Ford Performance Parts) Sell and grow “DIO” (Dealer Installed Options) through enhanced Dealer sales processes Sell and grow Vocational accessory packages with CVC/Elite/Ford Pro Dealers Support Ford's eCommerce Accessories business through enhanced Dealer and FAD (Ford Accessory Distributor) processes Provide service to Dealers related to accessory installation escalation issues, warranty, etc. Through the National Accessory Business Development Manager, collaborate with Ford's General Office, including Purchasing, Planning, Program Management, Sales, Marketing, etc., to adopt new products, sales processes, incentives/promotions, etc. Identify best practices throughout the East Market Area to share and collaborate with peers for continuous improvement Assist with talent acquisition and recruitment strategies to drive Vehicle Personalization's Field Team Provide regular updates and communicate to local and global management on progress, challenges, and real-time feedback from stakeholders. Track and communicate the performance of Target Dealers. Collaborate with key Ford stakeholders, including the core skill teams of Field/Dealer Operations Proactively work to understand and communicate best practices and unique regional requirements to stakeholders Support miscellaneous team assignments as needed Apply quantitative and qualitative tracking to measure success. Work with numerous stakeholders, globally, over different business groups to achieve mutual objectives. Established and active employee resource groups Excellence: Identify opportunities for improvement and effective approaches to deliver results that positively impact the culture within our dealerships that are shared with key stakeholders and external suppliers. Exhibit courage to share candid feedback about what is and is not working with our current state. Passion for being a change agent and drive for inclusivity, driving innovations that ease customer pain points and improve the overall retail experience for dealer employees and customers. Bachelor's Degree 7+ years Dealer-facing operations and/or retail experience (i.e., Field Ops, Sales and Service, CX, etc.) required Understanding and applying the synergy between process and people at retail to create BIC dealer experience for both dealer employees and their customers Strong people skills to build a network of company employee advocates from current Dealer-facing organizations (e.g., Sales, Field Ops, FCSD, Ownership, etc.) Demonstrated examples of advocacy and empathy Must care deeply and passionately about the company and its culture, learning and development, inclusion, the customer experience, and its products Experience in influencing key partners at all levels to collaborate on shared objectives Champion lean practices and Ford OS behaviors: Be eager to learn and incorporate these into your daily work Promotes an inclusive environment and embodies our FordOS behaviors Project management experience, including multiple, complex projects simultaneously Strong organization, interpersonal, analytical and communication skills Extraordinary teamwork, collaborative skills and superior customer service mindset Ability to work independently, under time and workload constraints and prioritize effectively Ability to travel domestically. Expected travel 80%. Prior experience of working with an organization to deliver change strongly preferred Automotive retail business acumen and intimate working knowledge of dealership operations, business practices, and operating structure preferred. Demonstrated experience in working with Ford Dealers to successfully implement company initiatives and deliver results. Leverage critical strategic thinking skills to develop an executable strategic vision around dealer culture improvement. For more information on salary and benefits, click here Visa sponsorship is not available for this position Verification of employment eligibility will be required at the time of hire.

Responsibilities

The Accessory Sales Manager is responsible for executing dealer adoption of vehicle personalization and accessories sales, managing the Ford Accessory Distributor network, and leading regional alignment and communication on accessory priorities. The role also involves creating and delivering training presentations, supporting eCommerce business, and collaborating with various stakeholders to improve dealer operations.