As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help processes, solve workflow problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be responsible to:

• Ensure the completion of the unit’s administrative business processes. Perform analysis. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups
• Provide support to users in the efficient use of tools and systems
• Perform various administrative tasks related to data entry, extraction, processing, compilation and provide other support as required
• Provide various information related to policies, programs and processes in your field
• Prepare or revise presentations and other related documents
• Review requests for information and collaborate with external vendors and partners

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

LI-Hybrid

Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Administration (FG)
Unposting Date
2025-09-

• Ensure the completion of the unit’s administrative business processes. Perform analysis. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups
• Provide support to users in the efficient use of tools and systems
• Perform various administrative tasks related to data entry, extraction, processing, compilation and provide other support as required
• Provide various information related to policies, programs and processes in your field
• Prepare or revise presentations and other related documents
• Review requests for information and collaborate with external vendors and partner