Accommodation Assistant

at  Killashee Hotel

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.
We now have a fantastic new opportunity for a Accommodation Assistant to join our team and contribute to the future success of Killashee Hotel.

KEY REQUIREMENTS:

• Must be available Monday-Sunday
• Flexible with hours
• Highly motivated with a positive attitude
• Focused, organised and passionate about delivering a great customer experience.

• Cleaning of bedrooms, bathrooms and public areas in line with company procedures
• Servicing and cleaning of all public areas, including public toilets, reception, conference and function rooms.
• Checking of equipment in all public areas and bedrooms i.e. TV fixtures and fittings. Where equipment needs repair it should be reported to the housekeeping office, Supervisor/Manager.
• Ensuring general enquiries are promptly dealt with. Referring Guest complaints to the Accommodation Supervisor/Manager
• Dealing with lost property in line with company policy
• Maintaining your department and stores in a neat and tidy fashion at all times
• Communicating regularly with accommodation Manager regarding the status of rooms, public area cleanliness and other issues that may arise
• To carry out all duties and to abide by the standards, procedures and policies adopted by the hotel
• To always work in a friendly, professional manner and follow the dress code
• To read and understand all procedures set out in the Standards of Operation (S.O.P) Accommodation Manual