ACCOMMODATION MANAGER

Location: Liverpool, Cloud Student Homes, UK
Reporting; Head of Student Operations
Hours of Work: 40 Hours
Salary £29,000

ESSENTIAL SKILLS/ EXPERIENCE

• Have experience in customer service, hospitality or student accommodation, ideally in an accommodation-related area
• Have experience in facilities management
• Experience of managing a team
• Experience of working to agreed budgets
• Ability to prioritise workload and meet deadlines

MAIN RESPONSIBILITIES AND FUNCTIONS;

• To take the lead role in the management of the residence, ensuring the property is managed and operated in line with our agreed operating principles and supporting the achievement of our company goal to be industry-leading in service levels to students, parents and stakeholders
• To ensure the facility is maintained to the highest standards and operated in full compliance of all appropriate legislation and industry standards (including ANUK accreditation requirements)
• To liaise with and work collaboratively with colleagues in the college to ensure the highest level of collaboration across the facility
• Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
• Respond to emergencies both during and out of working hours
• To recruit, train, manage, motivate and develop staff, student residence assistants and contractors to ensure they embrace the ‘more than just a room’ philosophy of Cloud Student Homes’ student care
• Ensure the highest possible standards of student safety and welfare
• To promote a vibrant community across the facility