LEADERSHIP. RELIABILITY. A PASSION FOR HOSPITALITY.

Galway Bay Hotel - one of Ireland’s leading 4-star properties and a proud Great Place to Work - is currently seeking a dedicated and proactive Accommodation Manager to join our team. This is a fantastic opportunity for someone who thrives in a leadership role and is committed to providing exceptional guest experiences during the quieter hours of hotel operations.
As Accommodation Manager, you’ll be responsible for ensuring the smooth and efficient operation of the Accommodation Department, overseeing guest room cleanliness, public areas, and meeting facilities. You’ll work to maintain our high standards of quality and hygiene, leading a dedicated team to provide an exceptional guest experience.

• Manage the Accommodation department’s operations efficiently, ensuring strict hygiene standards across all areas of accommodation, including guest rooms, public areas, bathrooms, and meeting facilities.
• Ensure that all departmental standards are consistently met or exceeded, with a strong focus on service and cleanliness.
• Perform regular inspections to ensure high standards of cleanliness are maintained throughout the hotel.
• Log issues and follow up on necessary repairs or cleaning through the proper channels.
• Ensure all daily checklists for bathrooms and dance floors are completed accurately and on time.
• Lead, motivate, and support a large team of supervisors, accommodation assistants, and public area attendants.
• Promote a positive workplace environment by supporting employee engagement initiatives.
• Ensure each employee receives probationary reviews, annual appraisals, and regular check-ins.
• Ensure new employees are correctly onboarded, completing hotel induction, manual handling training, and departmental induction.
• Conduct regular training with the team to ensure adherence to standards.
• Assess guest feedback and make adjustments as necessary to elevate the guest experience.
• Oversee the ordering and management of all linens to maintain accurate stock levels.
• Managing the distribution of cleaning chemicals throughout the hotel, ensuring proper storage and usage in line with safety standards.
• Ensure seamless coordination of room assignments, guest requests, and special requirements.
• Work closely with other departments (such as Reception and Hotel Porters) to ensure the efficient operation of the hotel and enhance the guest experience.
• Ensure that the department meets its budgeted targets, including wage costs and resource usage, by managing staffing levels and resources.
• Maintain cleanliness and organisation of staff changing rooms, ensuring that these spaces remain tidy, hygienic, and pleasant for staff use.
• Implement a deep cleaning agenda for all rooms and public areas.
• Oversee health and safety within the Accommodation department and broader housekeeping tasks, ensuring compliance with hotel standards and regulatory requirements.