ABOUT US

The Government Travel Group Inc. is a licensed Canadian travel agency specializing exclusively in government accommodations. We help government clients secure the right hotels quickly, compliantly, and cost-effectively.
We are client-focused, scrappy, and professional — building a modern, responsive agency that prioritizes accuracy, service, and scalability. As we grow, we’re looking for our first team member to help us deliver consistent, high-quality accommodation support.

THE ROLE: ACCOMMODATION OPERATIONS COORDINATOR

This is an execution-focused operations role designed to take ownership of the day-to-day fulfillment of hotel bookings. You’ll handle availability checks, proposals, booking administration, and help draft repeatable SOPs — freeing leadership to focus on negotiation and client relationships.
If you love structure, details, and client service — and want to help scale a specialized travel business — this is the role for you.

WHAT YOU’LL DO

• Contact hotels to confirm room availability for government bookings.
• Prepare and deliver client-ready proposals and confirmations using standardized templates.
• Manage rooming lists, reservations, and booking records.
• Maintain accurate documentation of rates, inclusions, and booking details passed from leadership.
• Help draft and refine SOPs (step-by-step workflows) for proposals, intake, and booking processes.
• Provide responsive client support, ensuring requests are answered within 24 hours.