COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

ROLE RESPONSIBILITIES:

• To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
• To follow established company standards as per the standard operating procedures.
• To clean and maintain all public areas.
• To operate these vehicles safely and according to instructions.
• To conduct deep clean service as per standard operating procedures and frequency.
• To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.
• To ensure that all guests privacy and comfort requests are responded to immediately.
• To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
• Anticipate guests’ needs, respond promptly and acknowledge all guests.
• To communicate effectively with all other team members.
• To adhere to all systems and procedures in place.
• Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.
• To participate in training programmes as required.
• To clean guest areas, public toilets, corridors and reception areas
• To maintain store rooms in a clean and tidy condition at all time.
• To report all lost property and maintenance issues to Accommodation Management
• To greet all guests in a warm and a friendly manner
• To ensure all bed linen and towels are removed from Corridors
• All rubbish and waste removed from the Corridors
• Ensuring linen is sent to the correct area
• Cleanliness of the corridor area at the end of each shift
• Be prepared to carry out any additional duties as directed to you by the Accommodation Manager