DESCRIPTION

We take pride in delivering exceptional experiences and creating magical memories. Our success is built on the dedication and passion of our employees, and we invite you to join a team committed to excellence beyond the ordinary for both our guests and colleagues.
Are you an experienced Head Housekeeper or Assistant/Deputy Head Housekeeper with a passion for delivering exceptional guest experiences?
In this role, you will report to and support the Group Housekeeping Manager to deliver company standards and immaculate guest facilities across all our properties and businesses. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness.
Excellent communication and attention to detail will be required.

MEMORABLE EXPERIENCES

Team Building and Fun (Summer Family BBQ, Annual Colleague Party, Colleague Talent Show, Beach games and surfing lessons, Movie Nights, etc
Community Engagement and Giving Back ( Participation in Charity Event, Jersey Marathon, Car Boot Sales, Beach Clean Up, Green Team, etc.)
A great island lifestyle! Jersey enjoys unspoilt beaches, clean and pure sea air, and beautiful countryside. It is a safe and secure location and has a good climate.
Financial Stability
A competitive salary
Live-in accommodation is available at a very favourable rate including all bills, Wi-Fi, and 3 meals per day.
Recognition schemes
Referral Scheme ‘Introduce a Star’ where you can earn extra money
We take part in “Visit Jersey Team Pass” - Free pass in to local visitor attractions
Uniforms provided

The Housekeeping teams across our group play a vital role, and it is essential to support, mentor, and foster their growth. Your responsibilities will include:

• Ensuring the highest standards of cleanliness are maintained in all guest areas throughout Seymour Hotels businesses.
• Guiding teams to uphold company brand standards of quality and cleanliness consistently. Monitoring guest feedback to identify trends and opportunities for service improvement.
• To carry out the general office duties
• To ensure all invoices are passed for payment as per company procedure and signed off by Group HK Support Manager
• To regularly review, discuss and update the Standard Operating Procedures relating to Office Administration
• Assisting the Group Housekeeping Manager in managing the housekeeping budget across the group.
• To assist in ensuring all financial calendar deadlines are met
• To be responsible for all key stocks (Linen, furniture, fabrics, guest supplies, etc.) held by the department, to include the ordering, receiving, checking, entering and issuing of, using the Excel stock control system and to monitor these key stocks and ‘top up’ as necessary
• To monitor all movements of linen within the group in accordance with the department’s procedures and update/adjust individual stock sheets following stock takes, loans, and additions/deductions of stock. Carry out Linen stock takes.
• To carry out the annual stocktaking of new items held by Group Housekeeping for the financial end of year and produce the associated documentation
• Assist with maintenance checks throughout the company.
• Maintaining regular communication with the maintenance team to promptly address any maintenance requests or repairs.
• In-depth knowledge of health and safety standards, with the ability to implement and adhere to all relevant policies and protocols to ensure a safe environment for guests and staff.