ABOUT YOU

• You will have prior experience working within accommodation or hospitality, including experience with cleaning.
• You must hold a full UK manual driving Licence due to the travel distances between the cottages.
• You are a confident communicator, with the ability to be proactive and use your initiative as some elements of the role will require you to work alone.
• Ability to multi-task with a keen eye for detail and presentation.

A LITTLE ABOUT US

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

WHAT DOES THIS ROLE ENTAIL?

Reporting to the Accommodation Supervisor, your role will involve upholding the highest level of front-line guest experience. You will be tasked with maintaining impeccable standards when carrying out changeover cleaning, sparkle cleaning and bed making across our luxury properties, ensuring that each guest’s experience is positive, well-informed, secure, and truly unforgettable.

KEY DUTIES WILL INCLUDE:

• Clean and carryout various housekeeping duties including changeover cleaning, sparkle cleaning and bed making.
• To clean, test and maintain Hot Tubs
• Pre-check in setup of each property for required comfort arrangements and collection, delivery and set up of welcome packages and hampers
• Pre-check in audits for the properties, setting up welcome packages and ensuring health and safety standards are met.
• Monitor and maintain high levels of cleanliness in accommodation, storage areas, linen rooms, and all other working areas.
• Responsible for proactive maintenance checks and reporting through required channels.
• Co-ordinating any problems relating to the properties with the required stakeholders to ensure all issues are responded to in a timely manner, minimizing any disruption to the guests stay and experience at Longleat.