Account Administrator-Workforce Solutions at TransGuard

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HR Services, Customer Service, Communication Skills, Organizational Skills, Multitasking, Data Management, Visa Processing, Payroll Services, Onboarding, Offboarding, Disciplinary Management, Performance Management, MS Office, HRMS Exposure, Continuous Improvement, Standard Operating Procedures

Industry

Outsourcing and Offshoring Consulting

Description

We are currently recruiting for an Administrator – Workforce Solutions on a 3-month temporary contract to join our Manpower Solutions team in our Headquarters, located in DAFZA, Dubai Airport Freezone. Scope: Administrator – Workforce Solutions is responsible to support the Account Management team in the delivery of the HR services to the assigned key accounts, working with the Manager – Workforce Solutions to Ensure the customers & employees expectation are exceeded with exceptional service delivery standards, ensuring all operations are in line with the standard operating procedures Financial Updated accurate salaries and bank details ensuring salaries are processed correctly. Timely submission of cash requests, claims and expenses made towards passes and permits. Maintain accuracy in application of visa, medical, passes. Customer Closely working with account management team on Transition Planning for Onboarding/Offboarding Projects Ensure the smooth delivery of the following HR services to the end client; recruitment and hiring, employment visa (new, renewals, cancellations), passport and visa services, payroll services, onboarding and offboarding, disciplinary and performance management, Oracle workflow and processing and ad hoc HR requests. Ensure all tasks are aligned to the agreed SLA with the teams. Process Support in weekly and monthly reports on admin activities and status as and when required. Follow the Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs) and Key Performance Indicators (KPIs) for the each of the assigned accounts. Understand how the individual work schedules are aligned to the team schedule to meet the deadlines. Assist in the disciplinary issues arising from employees in conjunction with client HR. Track and maintain records of employees pertaining to their life cycle (personal documents, passes and permits, medical insurance, lifecycle documents etc. Innovation Data Dump Management and using reports to enable efficiency in work. Participate in Continuous improvement initiatives to bring efficiency and savings. Selection Criteria Should be aware of the Basic UAE Labor laws and processes. Minimum English Language Level 4 (by Transguard Group Standards) Min 1-2 years of administrative experience (HR knowledge is an advantage) Should be organized with the ability to re-prioritize and multitask. Good communication skills Customer Service skills Exposure to HRMS system will be an advantage. Good computer skills with experience in using all MS office tools. Offering flexible solutions for all the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region’s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they’re needed.

Responsibilities

The Account Administrator is responsible for supporting the Account Management team in delivering HR services to key accounts and ensuring exceptional service delivery standards. This includes managing recruitment, onboarding, payroll, and compliance with standard operating procedures.