Account Associate - State Farm Agent Team Member at Travel With Lani

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

28.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Customer Service, Communication Skills, Sales, Reliability, Self-Motivation, Account Management, Policy Changes, Insurance Claims, Coordination, Customer Relations

Industry

Description

Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency is supported by a team of seven, and we take a lot of pride in creating a workplace where people feel supported, respected, and motivated to do their best. Before opening my agency, I spent 10 years as a State Farm team member, which gave me a strong foundation in the business and a clear understanding of what it takes to build a successful, people-first office. Giving back is important to us, and we stay involved through our local church and school community. We love being part of the area we serve and believe in showing up for others whenever we can. For our team, we offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Our office culture is positive, honest, and goal-driven, and we’re looking for someone who is extremely reliable, self-motivated, and ready to work hard while bringing great energy to the team. If you’re driven, dependable, and enjoy being part of a supportive environment, you’ll fit right in here. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Jennifer Lowder - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Responsibilities

The Account Associate will manage customer accounts, update databases, assist customers with policy changes and inquiries, and process insurance claims while following up on their status. This role also involves coordinating with underwriters to ensure timely policy issuance and growing the agency through meaningful customer relations.