ABOUT US

We’re a full-service provider of print, direct marketing, billing services, web platforms, and incentive campaigns. Our turnkey solutions are powered by smart technology and driven people. If you’re passionate about delivering results and building strong client relationships, you’ll thrive here.

OPPORTUNITY

We’re seeking an Account & Campaign Manager with strong project management skills and a passion for client engagement. In this role, you’ll lead strategic, data-driven campaigns across multiple channels, working closely with internal teams and external partners. You’ll use tools like Act-On, BI dashboards, and CRM platforms to ensure every campaign hits the mark.
If you’re energized by technology, passionate about driving successful campaigns, and eager to grow within a team that values fresh thinking and mutual support, we’d love to hear from you.

WHAT SETS YOU APART

• Embrace the Pursuit of Better — you’re always looking for ways to improve and deliver meaningful results
• Take pride in Getting it Right — precision and quality are second nature to you
• Believe in Owning It — you step up, follow through, and take accountability
• Know we’re Stronger Together, Always — you communicate with authenticity and respect, and value being part of a team

QUALIFICATIONS

• 3+ years of experience in customer relationship management
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage shifting priorities
• Confident in making recommendations and guiding clients
• Experience in project management including budgeting and scoping
• Comfortable working in both in-person and virtual environments
• Post-secondary diploma or certificate

PREFERRED EXPERIENCE

• 5+ years in B2B technical customer service or related roles
• Familiarity with Direct Marketing, Direct Mail, Offset Print, Adobe Creative Suite
• Proficiency in MS Office and ERP platforms
• PMP certification (an asset)

• Build and nurture client relationships through clear, proactive communication
• Collaborate with teams to prepare campaign estimates and respond to RFQs
• Manage multiple priorities including campaign execution, estimates, and file work
• Coordinate internal and vendor resources to meet project timelines
• Research and recommend best practices for technical services
• Stay up-to-date on industry trends and production technologies
• Report on campaign progress in meetings and client touchpoints
• Occasionally attend client meetings, trade shows, and community events