Account Co-ordinator at Gi Group

South Derbyshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

27397.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Administration, Workforce Management, Payroll Processing, Onboarding, Compliance Checking, Recruitment, Microsoft Office, ATS, Time Management, Stakeholder Management, Communication Skills, KPI Monitoring

Industry

Staffing and Recruiting

Description

Account Co-ordinator - Gi Group Location: Hatton (On site) Contract: Full-time, permanent Hours: 06:00 - 14:30 Mon - Fri Salary: Up to £27,397 plus bonus About the role: We are seeking an organised and proactive Account Co‑ordinator to support the Account Manager and on-site teams in delivering an outstanding service to our clients. The successful candidate will manage day-to-day account administration, oversee temporary workforce processes, maintain accurate records, and act as a key point of contact for both workers and clients, ensuring compliant and efficient operations. Key responsibilities: Manage temporary workforce processes including onboarding, inductions, starters and leavers, absence recording and return-to-work actions. Prepare and submit accurate payroll data within deadlines; liaise with payroll and HR teams to investigate and resolve discrepancies. Allocate labour to meet client demand and skill requirements; monitor attendance and performance against KPIs and report daily metrics to the Account Manager. Respond to worker and client queries on pay, holiday, attendance and contractual matters; escalate complex issues appropriately. Complete and retain right-to-work and other compliance checks prior to roster assignment and payroll processing. Place adverts, screen applications, schedule interviews and inductions, and register new temporary staff in the ATS. Provide occasional out-of-hours cover for urgent site needs such as no-shows and contingency coordination. Contribute to continuous improvement of account processes, record-keeping and the candidate experience. Essential skills & experience: Strong administrative skills, with excellent attention to detail and accuracy. Customer-focused, with the ability to build and maintain effective relationships with stakeholders at all levels. Strong organisational and time-management skills, with the ability to prioritise tasks and work under pressure to meet tight deadlines. Confident using Microsoft Office and quick to learn new systems (including ATS, payroll and HR platforms). Clear and confident verbal and written communication skills. Previous experience in recruitment, temporary workforce management or on-site account coordination/support is highly desirable. What we offer: Structured training and development opportunities with clear progression routes. Supportive, values-led working environment and access to modern systems and tools. Additional information: Some flexibility required for occasional out-of-hours cover. Must hold a valid UK driving licence and have access to own car. We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

Responsibilities

Manage day-to-day account administration and temporary workforce processes, including onboarding, payroll data submission, and compliance checks. Act as the primary point of contact for workers and clients while monitoring performance against KPIs.