COMPANY OVERVIEW:

CCG is a dynamic and rapidly growing company delivering a single source supply chain partnership for business to business, direct to consumer, and direct to practitioner distribution for BIG BRANDS! We have vertically integrated from concept to multi-channel distribution the ideation, technology, custom sourcing, branded merchandise, packaging design, print production, secondary packaging, warehousing, fulfillment, and measurement within a single operation and managed via a single point of contact for brand marketers. Our team is committed to excellence and innovation, and we are seeking an Account Coordinator to join our Client Experience team and contribute to our continued success.

POSITION OVERVIEW:

The Client Experience Account Coordinator plays a pivotal role in supporting the Account Management team in delivering exceptional service to our clients throughout their journey with our company.

DESIRED SKILLS AND EXPERIENCE:

• Bachelor’s Degree (BA/BS) preferred, not required.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint)
• Strong communication and interpersonal skills, with the ability to engage with clients at various levels of seniority.
• Strong attention to detail
• Ability to work collaboratively in a team environment, as well as independently, and influence cross-functional stakeholders in a fast-paced environment.

• Provide general project/account support to assigned account team
• Communicate with clients via phone and email, per discretion of account team
• Process daily orders in warehouse management system, requires some data entry
• Research & track problem orders
• Inventory Management for client product and literature
• Complete all regular tasks/paperwork associated with managing accounts – open jobs and coordinate efforts with all internal departments
• Provide billing support to account team