Account Coordinator

at  INEOS Olefins Polymers Europe

Köln, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jun, 2030Not Specified28 Jan, 2023N/AAnalytical Skills,Industrial Sector,Sap,Customer ServiceNoNo
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Description:

YOUR QUALIFICATIONS

  • Italian mother tongue
  • Fluent in both spoken and written English - German language is an advantage
  • Commercial education or experience in customer service in industrial sector
  • High level of accuracy, attention to detail and well organised
  • Good communication and influencing skills
  • Good numeracy and analytical skills
  • Exceptional team player
  • Knowledge of SAP (or similar ERP) plus strong skills in MS Office particularly Excel is an advantage

QUESTIONS? PLEASE CONTACT:

Ms Tanja Doderer
Recruiting
Telephone: +49 (0)221 3555 - 1133
We are looking forward to receiving your application!

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

YOUR RESPONSIBILITIES

  • Proactively aim to develop and maintain the relationship between customer and INEOS and strengthen our customer’s loyalty and confidence
  • Act as first contact for the customers for all order-related/administrative sales questions for a defined customer portfolio
  • Liaise with other internal and external functions e.g. logistics and product planning at 8 European INEOS sites to provide excellent customer service
  • Knowledge of Order to Cash process. Following all steps from order entry to invoicing according to defined processes
  • Maintain secure and accurate customer records (General Data, Pricing, etc.)
  • Handling of claims, returns and price corrections
  • Display consistent, effective and strong customer service behaviours

Diverse tasks and attractive conditions that meet our high expectations.

  • Competitive salary
  • Pension
  • 30 days annual leave plus public and bank holidays
  • Fast paced international environment
  • Structured Training
  • Development opportunities
  • Flexible working hours in line with company guidelines
  • Health management and gym on sit


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Köln, Germany