Job Description
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Posting Start Date: 8/26/25
Job Title: Account / Customer Relations Manager - Airline Catering
Job Location: Jamaica-USA-11430
Work Location Type: On-Site
Salary Range: $81,000.00 - 95,000.00

ABOUT US

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor’s degree or equivalent experience required
• In addition, three to five years of experience in related field
• Strong presentation, communication, training and interpersonal skills
• Demonstrable record of understanding and meeting customer expectations
• Proven track record of understanding of the drivers of product and labor cost variances
• Needs good knowledge of Microsoft Office and Windows-based computer applicationsWeekend availability
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  LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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This customer driven leader acts as a liaison with all department Managers in the Customer Service Center (CSC) and airline(s) regarding performance issues and customer’s requests. They will be responsible for coordinating and directing menu presentations and site visits.