Account Development Manager - Local Government SaaS

at  Civica

About Us
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point in our journey to realise that aspiration.
We are looking to recruit an experienced Account Development Manager to cross and upsell our complete cloud property asset management solution into public sector organisations.
The ideal candidate will be experienced managing SaaS accounts with an understanding of Local Government frameworks. You are clear on the customer’s priorities and these are reflected in account plans and prioritisation of time. You show strong understanding of the buying and budgeting process and you use this knowledge to build compelling commercial offers. You possess a systematic approach to building, expanding and deepening customer relationships. Your mindset enables you to balance the long and the short-term to maximise the lifetime value of the customer.

REQUIREMENTS

Our most successful Sales colleagues embody the following behaviours & competencies:

• Maximise customer value - Understands customers and fosters a partnership to solve their problems using our solutions and products to maximise value to the customer and to Civica
• Own their targets - Takes full ownership for achieving personal/team target. Is planned, rigorous and agile, shapes the task and makes it happen
• Act with integrity - Approaches sales challenges in the ‘right way’, is fair, honest and always takes responsibility
• Challenge thinking - Uses deep market insight and fresh thinking to challenge customers to think differently and to take action
• Coach for performance - Inspires and, coaches the team to exceed high standards, challenging them to always do more
• Driven to win - Ambitious and action oriented. Is resilient, tenacious, positive, and determined
• Always improving - Constantly seeks and acts on feedback, learning and coaching in order to improve personal performance and results

Please refer the Job description for details