AT OXFORD GLOBAL, OUR PASSION IS DRIVING INNOVATION, EXPERTISE, AND PARTNERSHIP WITHIN THE LIFE SCIENCES INDUSTRY. WE ARE ON A MISSION TO EMPOWER PROFESSIONALS TO ACCELERATE RESEARCH AND ACHIEVE IMPACTFUL RESULTS THROUGH CUTTING-EDGE, CURATED EVENTS, INDUSTRY INSIGHTS, AND EDUCATIONAL RESOURCES. JOIN US IN SHAPING THE FUTURE OF THE LIFE SCIENCES INDUSTRY.

Oxford Global specialises in supporting solution providers within the life sciences industry with product launches, brand awareness and business development activities. Our diverse portfolio of products & services and areas of expertise within Oxford Global enable us to support companies in content creation & syndication, product marketing and digital & in-person event presence. We are looking for an ambitious, talented and hardworking individual to work closely with key decision makers and senior level management in leading global life science companies to understand their current focuses and identify how we can help in accelerating their marketing & business development efforts.
As an Account Development Manager, you will play a pivotal role in deepening existing client relationships, growing client retention, and driving upsell. Your focus will be on developing tailored account plans to maximise client value - selling sponsorship packages to these clients for our industry-leading conferences, as well as offering digital marketing services and awards dinners in target markets.

ROLE RESPONSIBILITIES:

• Responsible & accountable for driving a 20% growth and maintaining a minimum 70% retention volume across assigned accounts.
• Strategically mapping and engaging all key stakeholders to strengthen account relationships.
• Developing tailored account plans to maximise client value. Demonstrating deep account understanding and showcasing subject-matter expertise.
• Leveraging a multi-channel approach, including phone calls, Teams meetings, emails, and LinkedIn—to consistently engage with clients.
• Building client relationships through in-person visits, participation in competitor events, and hosting meetings at Oxford Global’s events.
• Maintaining an up-to-date database of accounts and tasks using HubSpot. Managing sales pipelines and working follow-ups.
• Providing proposals that match the client’s requirements and applying agreed pricing models.
• Emphasising a consultative approach to address client concerns during negotiations.
• Staying informed about industry trends and following industry publications, attending webinars, and tracking competitor activities.
• Aiding the Portfolio Director in creating account development strategy, and data plans.
• Depending on business needs, you might be responsible at some point in time for the line management of staff members working on your products. This includes, but is not limited to, performance management, handling any capability or conduct issues, recruitment, training and development.
• Reporting on sales performance, pipeline progress, and revenue expectations in weekly one-to-ones to the brand director/senior portfolio or account manager.
• Reporting on personal KPIs on a weekly and monthly basis, as well as the KPI performance of your staff members.
• On-site event management at in-person events assisting clients in the exhibition area, collecting feedback, supporting the event manager in all aspects of the event (international travel is required).

MORE ABOUT THE ROLE:

• Salary: £44,000- £55,000 PA (depending upon experience) + commission
• Location: All our roles are hybrid (a mix of remote and in office). Our offices are located on the Botley Road in Oxford, with shops/restaurants within walking distance and easy access into Oxford City Centre.
• Job Type: Full time (37.5 hours a week). Monday to Friday. Working hours in line with Boston, MA time. On working from home days, this will be 1.30pm to 10pm UK time (with a 1-hour dinner break). Working hours on office days will need to be confirmed, but it will be roughly 9.30am to 6.00pm. Working hours may differ slightly during the year when the clocks change in America.