Account Director

at  Dentsu

Job Description:
Introduction
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.
Carat is an important part of our world-class offering -an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.
We’re hiring for an Account Director as part of Carat in London.
Purpose of the Role
This is an incredible opportunity to work on one of Dentsu and Carat’s most exciting and collaborative clients and one of the world’s most loved brands: IKEA.
This role gives the opportunity to become a true trusted business partner to the client and manage the day-to-day relationship and delivery.
This includes providing strategic recommendations and managing all resources to ensure the Client’s marketing needs are met; leading and monitoring day to day activities; leading the relationship with the dentsu teams across the globe to ensure that they are fully supported in their relationships and are aligned to global priorities; working with other team members both within the team and in other parts of the business, to deliver work that will build the Client’s business.
In short, the Account Director is a pivotal role in connecting the clients to the best of Dentsu, to grow IKEA’s business and the relationship.
You will also be supporting the Client Lead on all key areas including managing key commercials and setting the vision and culture for the team, so there is significant growth and development potential within the role.

Key Responsibilities

• Building and owning relationships with the global media team
• Day to day relationship management: including running of regular internal and client meetings, first point of contact for key media clients
• Ownership of Network relationships: working with the wider team as needed, you will set the processes and direction to cascade global priorities to our local Dentsu teams and “raise the floor”. You will have full autonomy to identify, resolve or escalate any areas where markets require additional support
• Accountable for running specific projects of strategic priority to IDEA, working with clients, other agencies and dentsu specialist resource. These are wide ranging so provide plenty of opportunity for building experience across varying disciplines
• Proactively identifies client development opportunities
• Working with the Client Lead and wider team, responsible for successful deployment of key business critical meetings within the planning and relationship calendar such as Annual Kick off meeting
• Accountable for the development of Account Manager as a direct report

Qualifications + Skills

• Passionate about media and communications. Curious about the industry and always excited to learn about new technologies
• You will have a track record of identifying solutions that deliver demonstrable business benefit
• Minimum of 7 years’ experience, some of which should be in a client management role at a media agency
• Ideally experience working in global media role. Candidates with extensive experience working in a local client management/planning role but on a multi-national client, and can demonstrate a clear understanding of the workings of a global account, would also be considered
• Enjoys building relationships with clients
• Confident communicator and presenter
• Positive, friendly and collaborative attitude

What we offer

• This is a permanent role.
• The teams are based in our London office and operate under flexible working arrangements and are in the office Tuesdays and Thursdays.
• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
About dentsu
Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.
Location:
London
Brand:
Global Carat
Time Type:
Full time
Contract Type:
Permanen

• Building and owning relationships with the global media team
• Day to day relationship management: including running of regular internal and client meetings, first point of contact for key media clients
• Ownership of Network relationships: working with the wider team as needed, you will set the processes and direction to cascade global priorities to our local Dentsu teams and “raise the floor”. You will have full autonomy to identify, resolve or escalate any areas where markets require additional support
• Accountable for running specific projects of strategic priority to IDEA, working with clients, other agencies and dentsu specialist resource. These are wide ranging so provide plenty of opportunity for building experience across varying disciplines
• Proactively identifies client development opportunities
• Working with the Client Lead and wider team, responsible for successful deployment of key business critical meetings within the planning and relationship calendar such as Annual Kick off meeting
• Accountable for the development of Account Manager as a direct repor