NEC is going from strength in WA and we are now seeking a talented and proven Account Director for one of our flagship customers in WA.
In this role you will manage and have overall responsibility for this key customer with an overall accountability for Service Delivery excellence, financial management and growth across the account.

THE IDEAL CANDIDATE WILL BE ABLE TO DEMONSTRATE THE FOLLOWING SKILLS AND EXPERIENCE:

• Proven senior experience (10 years) in leadership or management roles in an IT managed services or IT focused service delivery environment
• Significant experience in leading, managing and progressing technical or diverse operational teams
• Commercial / P&L management experience
• Proven track record managing customer escalations
• Experience in contract management – preferably managed services contracts
• Good understanding of the sales process (lead identification, qualification through to closure)
• Ability to engage with all levels of Technical and Managerial staff
• Demonstrated high level of relationship management skills
• Ability to present compelling proposals and influence continuous improvement

Please refer the Job description for details