ABOUT US

We are a well-established, growth-focused insurance brokerage dedicated to delivering exceptional service and innovative risk solutions to a diverse client base. With strong values, an inclusive culture, and a commitment to professional excellence, we are now seeking an experienced Account Director who is ready to take their career to the next level.
This is a unique opportunity with a defined progression pathway to Operations Director, offering the chance to influence the strategic direction of the business.

THE ROLE

As Account Director, you will take ownership of a portfolio of high-value corporate clients, ensuring their needs are met with precision, professionalism, and a focus on long-term relationship building. You will also play a key role in shaping internal processes, mentoring team members, and contributing to operational excellence as you prepare for a future leadership position.

KEY RESPONSIBILITIES:

• Lead and manage a portfolio of major commercial accounts, acting as a trusted advisor.
• Develop and maintain strong client relationships, delivering tailored insurance solutions.
• Identify opportunities to grow accounts through cross-selling and up-selling.
• Oversee service delivery, ensuring client satisfaction and retention.
• Contribute to strategic planning and operational improvements across the business.
• Mentor, support, and develop junior team members to enhance capability and performance.
• Collaborate with senior management to prepare for a future transition into the Operations Director role.