Account Executive (6mth - Contract) at Growthdesk

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Project Coordination, Attention to Detail, High Emotional Intelligence, Time Management, Proactive Communication

Industry

technology;Information and Internet

Description

Company Description GrowthDesk is a Data Company. We help enterprise clients collect, validate, own and utilise customer and transactional data for growth. Through our flagship solutions: Through our flagship solutions—DREA (real estate) and SKALE (retail/FMCG)—and our award-winning in-house agency, GrowthDesk Studios, we work with regional brands to unlock the full potential of digital data. At the heart of GrowthDesk is a culture of innovation and collaboration. We are a team of young, talented individuals who push boundaries and solve tough problems. If you are a self-starter who thrives in a vibrant and fast-paced environment, you’ll fit right in. Read more about GrowthDesk: https://growthdesk.com Job Description We are looking for a sharp, organized, and highly empathetic Account & Project Coordinator. You will be the vital bridge between our clients and our internal specialist teams (Creative, Strategy, Media, and Production). (6-month Maternity Cover with Opportunity to Convert into a Permanent Role) What you will be doing: Client Relationship Management: Manage day-to-day communications with professionalism and clarity. You are the first point of contact, ensuring clients feel heard and responded to promptly. Master of the Brief: Gather client requirements and translate them into well-structured, actionable briefs. You’ll own the briefing process, ensuring our internal teams have every piece of info they need (objectives, audience, mandatories, and timelines) to succeed. Feedback Champion: Capture and document client feedback accurately. You’ll ensure that revisions are unambiguous so that our creative and technical teams can execute accurately. Project Orchestration: Coordinate timelines and approvals across multiple stakeholders. You will maintain status documents and trackers religiously to ensure we hit every milestone. Risk Mitigation: Proactively flag risks regarding scope, timing, or missing information. You don’t just spot problems; you propose solutions early. Meeting Excellence: Support the team with seamless meeting preparation, including agendas, detailed notes, and aggressive follow-up on action items. Quality Control: Act as the final line of defense to ensure work is delivered on time and meets the high-quality standards GrowthDesk is known for. Qualifications Qualifications (Must Haves) Experience: 1–2 years of client-facing experience (Agency, Marketing, PR, Events, Customer Success, or Account Support). Language: Exceptional spoken and written English. You should be comfortable writing polished, professional client emails and concise summaries. Attention to Detail: An eagle eye for detail. You spot the missing mandatory, the inconsistent font, or the gap in a timeline before anyone else does. High EQ: High empathy and emotional intelligence. You can manage client expectations and handle tough feedback tactfully and gracefully. Organization: Strong time management skills. You are comfortable juggling multiple tasks in a fast-paced "startup" environment. Accountability: You are proactive and reliable. When you say you’ll "close the loop," the team knows it’s done. Additional Information Additional Information Growth Mindset: Work with a team that believes in cultivating growth and continuous learning. Autonomy: We operate with a flat hierarchy. You’ll have a high level of autonomy and the opportunity to make a real impact. Perks: Quarterly profit sharing/bonuses, competitive leave, and a happy, supportive work environment. Think you’ve got what it takes to be part of the GrowthDesk family? We can’t wait to have you onboard!

Responsibilities

The Account Executive will manage day-to-day client communications and ensure that internal teams have the necessary information to succeed. They will also coordinate project timelines and maintain quality control to meet high standards.