Medicount Management, Inc. is the region’s premier EMS billing provider, proudly serving over 450 municipalities across Ohio, Kentucky, and Indiana for more than 30+ years. We specialize in full-service ambulance billing and revenue cycle management—driven by cutting-edge technology and a client-first approach.
As our company continues to grow, we’re seeking a dedicated Account Executive to join our Client Services Team. This is not a sales role—it is a client relationship and retention role focused on municipal EMS accounts.

POSITION SUMMARY

The Account Executive is responsible for building strong, lasting partnerships with municipal EMS clients. Through regular on-site visits and proactive service, you will help clients optimize their EMS billing performance, resolve issues, and navigate compliance standards.

REQUIRED QUALIFICATIONS

· 2+ years of experience in account management, customer success, or client-facing roles. EMS or healthcare experience is a plus.
· Proficiency with Microsoft Office (Word, Excel, PowerPoint).
· CRM experience preferred (Zoho or Salesforce).
· Strong communication, problem-solving, and relationship management skills.
· Valid driver’s license and willingness to travel throughout OH, KY, and IN.
Preferred Attributes
· Detail-oriented and highly organized.
· Empathetic and proactive communicator.
· Client-focused mindset with a desire to help others succeed.
· Dependable, self-motivated, and a natural team collaborator.

· Serve as the primary point of contact for assigned municipal clients.
· Conduct regular on-site client meetings (2–3 days of travel per week).
· Analyze and monitor billing performance, identify challenges, and recommend solutions.
· Educate clients on best practices, policy updates, and tools to improve efficiency and compliance.
· Support client relationships with outside vendors, hospitals, dispatch centers, and municipal departments.
· Document all client activity in CRM (e.g., Zoho) and maintain accurate records.
· Represent Medicount’s values and commitment to excellence in every client interaction.