We distribute joy

• We are the UK partner for some of the most iconic European brands, in the children and lifestyle categories
• In 2024 we achieved a record-breaking year in both revenue and new business
• Our Newcastle based head office, showroom and warehouses span over 20,000 sq ft.
• As we start the new year by extending our brand portfolio – now is a great time to join us as we scale up and take our partner brands to the next level

The haus family

• Our Founder and CEO has a passion for beautifully designed and produced products, so your day-to-day will be working with some of the best brands in the children and lifestyle categories
• You’ll be an important part of the Accounts team, supporting the team to maximise sales with current and prospective retailers
• You’ll work closely with your colleagues in the marketing and operations team, specifically our Marketing Manager, Operations Manager and Accounts Manager
• This is just the start, so you will have the opportunity to grow your role and develop as our business grows
• We are a relaxed bunch, so if you are looking for a new opportunity outside of the corporate world and are ready to thrive – we are the team for you

Introducing the role
We’re looking for an enthusiastic and compassionate person to help us manage 500+ retailers in the toy, gift and lifestyle categories. The ideal candidate will be able to develop and nurture good relationships with our current B2B customers and provide administrative support to the operations team - with the aim to maximise sales and provide an outstanding experience to our customers.
This role is a genuine opportunity to shape the future of our progressive business. We have ambitious plans to scale and building a team of smart, curious, creative and talented people is central to our growth and mission to be the best place to work in the UK.
Let’s get into the detail

The position will include, but is not limited to the following areas:

• Deliver the customer journey
• Make regular calls to new and existing retailers to ensure they are kept informed of all relevant brand and business information
• Maintaining appropriate logs and records through HubSpot to manage client accounts to identify key sales opportunities and nurture relationships
• Support Account Managers to gain market research to aid approaching new clients
• Support Account Managers with briefing marketing Comm’s, B2B updates and relevant brand information to help maximise sales
• Support Account Managers to collate information to help report on brand analyses
• Maintaining retailer brand dashboards
• Administrative tasks in support of our client’s new and existing product ranges
• Collate regular product feedback from retailers e.g. new collections or line extensions
• Support Account Managers with maintaining and developing brand delivery schedules
• Liaise with our customer service and warehouse departments where needed, to resolve any account challenges
• Maintain warm and helpful relationships that reflect our company values
• Other responsibilities suitable for this level of role
• Reporting to Senior Account Manager

Skills & Knowledge

• A demonstrable interest in interior design and/or fashion trends
• Good knowledge and experience of Microsoft Word and Excel is essential
• Exceptional communications skills
• The ability to build trusting relationships with a variety of people
• Experience using HubSpot or similar CRM system
• Confident and positive outlook, we aren’t looking for perfection

Your place of work will be:
Bakers Yard, Gosforth, NE3 1XD

Please refer the Job description for details