Account Executive at HelloGuest Solutions GmbH
Australia, Washington, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

02 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Financial Services & Insurance

Description

Full job description

Sonder is an Australian-founded employee care platform that gives organisations a single place to support their people's health, mental wellbeing, and personal safety. Rather than routing employees through fragmented services. Sonder unifies medical advice, mental health support, and safety assistance in one 24/7 mobile app. Employees access the platform directly from their phone. When they reach out, they are connected to real clinicians, nurses, psychologists, and social workers via live chat or phone, typically within 30 seconds. The platform is available around the clock, every day of the year.


Sonder is headquartered in Sydney and also operates in New Zealand and the United Kingdom. It is the first technology company to have achieved accreditation from the Australian Council on Healthcare Standards (ACHS), placing it alongside leading hospitals and healthcare institutions in Australia and globally.


An Exciting Time to Join Sonder!


Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia's leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

That ambition extends to how we run the business. Sonder is actively building toward an AI-native organisation, where automation and intelligent tooling are embedded into how every function operates.


Our impact and scale:

  • 1,000,000+ members across multiple countries
  • 200+ team members, plus an extensive network of on-the-ground responders


If you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!


Our Company Values

  • We focus on impact
  • We choose action over perfection
  • We navigate the minefields
  • We deliver a four-quarter effort
  • We are on the journey together

Join Sonder's mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

Full job description

About Us

Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants. We’re an AI-powered fintech operating across 22+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback & loyalty products, and powerful data intelligence (Clever AI) so merchants can launch offers, optimise ROI, and scale faster - all through a single integration. We’re also proud to be recognised on the global stage including being named Australia’s fastest-growing fintech, Top 100 Forbes Asia, ranked in the AFR Fastest-Growing Companies, and selected for Inc. Magazine’s Best in Business alongside some of the most iconic companies in the world.

About the role

We’re growing our sales team and looking for a driven Account Executive to help meet rising demand across our merchant network. You’ll be focused on acquiring and growing relationships with SMB and mid market merchants, owning the full sales cycle from outbound prospecting through to close. This is a high-impact role for someone who thrives in a fast-paced, high-growth environment and has a strong track record of closing deals at volume.

Location: Sydney or Melbourne


What You’ll Do

  • Proactively identify, prospect, and engage SMB and mid market merchants across global ecommerce, loyalty and FX
  • Own and manage the full sales cycle - from outreach and discovery to product demo, negotiation, and close
  • Drive outbound sales activity while maintaining a tailored, solution-led approach
  • Work cross-functionally with Marketing, Product, and Customer Success to refine messaging and improve conversion
  • Keep CRM tools (e.g. HubSpot) up to date with accurate pipeline data and forecasting


What We’re Looking For

  • An established network of merchant, ecommerce or payments-industry contacts
  • 3+ years of experience in B2B sales or account executive roles, with a strong focus on payments for SMB and mid market merchants
  • Proven success in closing deals through outbound prospecting, at volume
  • Experience in fintech, payments, loyalty, or ecommerce is highly valued
  • Excellent communication and commercial negotiation skills
  • Self-motivated, organised, and thrives in a dynamic, target-driven environment
  • A customer-first mindset with a passion for innovative, tech-driven solutions


Why join Hello Clever?

  • High-Growth Fintech: Be part of a company leading the future of real-time payments and loyalty solutions.
  • Global impact - We’re live in 22+ markets and growing fast.
  • Category-defining product - Real-time payments, instant cashback, AI-powered merchant tools.
  • Mission-driven - We’re here to make money smarter, fairer and faster for everyone.
  • Dynamic Culture: Join a passionate, results-driven team that values innovation and collaboration.

Responsibilities

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