Role Description:
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!

QUALIFICATIONS & SKILLS:

• Excellent face-to-face and telephone communication skills;
• Proficient English and German speaker and writer;
• Affinity/experience within e-travel and/or hotel/travel industry is a plus;
• Pro-active, sense of responsibility and can work independently;
• Great teammate, motivated and enjoys to work in e-travel and hospitality;

ROLE DESCRIPTION:

As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You will also build the accommodations webpages and training the new accommodations on how to use Booking.com’s extranet and how to use the systems that can improve their availability and supply.

KEY JOB RESPONSIBILITIES AND DUTIES:

• Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
• Building positive relationships with partners to ensure that they offer the best availability and rate structure;
• Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
• Participation in weekly team learning in your office;
• Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
• Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
• Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system.