Account Executive at Inspired Thinking Group (ITG)

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Client Relationship Management, Organizational Skills, Communication Skills, Attention to Detail, Problem Solving, Team Collaboration, Time Management, Data Management, Curiosity, Print Experience, Excel Skills

Industry

Marketing Services

Description

Our Services team keeps some of the UK’s best‑known retail brands moving—briefs in, assets live, stores supported, and campaigns delivered. As our new Account Executive, you’ll be the calm at the centre of the action: setting jobs up in our tech stack (Synergist, Canopy, Media Centre), keeping projects on track, and making sure every request gets the fast, friendly service ITG is known for. What you’ll be doing Set jobs up in ITG systems (e.g. Synergist, Canopy, Media Centre) and keep everything ship‑shape from brief to delivery. Support campaign briefs—helping translate client asks into clear, actionable tasks for our delivery teams. Own smaller, ad‑hoc briefs end‑to‑end (take the brief, run the RFQ, keep stakeholders updated). Assist on RFQs for larger projects, coordinating inputs and timelines. Manage the Pricing Portal and keep data tidy and up to date. Download and traffic approved assets from Monday.com, Canopy or our FTP and make sure the right files land with the right people. Produce POD (proof of delivery) reports for every despatch and share promptly with clients and the CSC team. Work through Help Desk tickets within agreed SLAs, keeping everyone in the loop. Coordinate new store & remodel rollouts so openings run like clockwork. Run the Service Hero / Recognition Portal—process orders and keep the Canopy site current. Pitch in with team admin, including creating client allocations to enable RFQs. Visit stores occasionally to support franchisees and feed into monthly client reporting. You thrive in a fast‑paced environment and can juggle multiple tasks without dropping the ball. A natural relationship‑builder—confident with clients and a great teammate. Service‑driven mindset: you put customers first and follow through. Methodical and organised, with smart prioritisation. Curious and willing to learn, always happy to help and with a positive outlook. Print/POS experience is a plus (training available). Excel skills/experience is also a plus Work’s a treat! On top of a competitive salary, you can expect a whole load of perks: 25 days’ holiday + bank holidays – we understand the importance of you getting some down time. Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing. Pension Scheme – helping you save towards your retirement home in the sun! Corporate Medical Cash Plan – claim back the cost of your medical treatments. Smart Working Options – spend up to 40% of your working week from home. So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy. Cycle to Work Scheme – save on the cost of biking to work. Monthly Employee Awards - Employee of the Month programme with £250 bonus Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process! Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in. Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch. #LI-DG1

Responsibilities

The Account Executive will set up jobs in ITG systems and support campaign briefs by translating client requests into actionable tasks. They will also manage smaller briefs end-to-end and assist with larger project RFQs.