ABOUT US:

We’re a fast-growing IT Managed Service Provider (MSP) delivering proactive technology solutions to small and mid-sized businesses. Our core services include IT helpdesk, cybersecurity, cloud migration, Microsoft 365, and strategic IT consulting. We pride ourselves on responsiveness, reliability, and building strong, long-term client partnerships.

TECHNICAL KNOWLEDGE REQUIREMENTS:

You don’t need to be an engineer, but a strong technical foundation is essential. You’ll need to engage in meaningful conversations with decision-makers and IT professionals, translating needs into solutions.

Experience or familiarity with the following is required:

• Managed IT Services: Helpdesk, endpoint management, patching, RMM, PSA tools
• Cloud Solutions: Microsoft 365, Azure, Google Workspace, cloud migrations
• Cybersecurity Services:
• Firewalls, antivirus/EDR, MFA, backups
• Data Loss Prevention (DLP) strategies and tools
• Phishing protection, vulnerability assessments
• Compliance standards (SOC2, HIPAA, PIPEDA)
• Networking Infrastructure: Firewalls, switches, routers, wireless access points, VPN
• Business Hardware Sales: Desktops, laptops, servers, monitors, printers, peripherals
• Disaster Recovery & Business Continuity: BCDR planning, backups, RTO/RPO
• Remote Work Enablement: Secure remote access, virtual desktops, collaboration tools
• SaaS and MRR Sales Models: Subscription/licensing-based recurring revenue structures
• AI Technology Awareness:
• Understanding of AI use in business applications
• Awareness of its limitations, security vulnerabilities, and ethical considerations

ROLE OVERVIEW:

We’re looking for a motivated and tech-savvy Account Executive who thrives in a fast-paced environment and is passionate about solving real business problems through IT. You’ll own the full sales cycle—prospecting, discovery, proposal, and close—while also playing a critical role in growing existing accounts through projects, upselling services, and identifying new technology opportunities.

KEY RESPONSIBILITIES:

• Generate new business through outbound outreach, referrals, and networking
• Lead discovery calls and meetings to understand business and technical needs
• Develop and deliver tailored proposals to close new MRR contracts
• Collaborate with technical teams to scope and quote projects and solutions
• Work closely with existing clients to identify upsell opportunities and plan IT projects
• Maintain an accurate pipeline using CRM tools like HubSpot, Zoho, or Salesforce
• Act as a trusted advisor to clients, aligning IT solutions with their business goals